As we prepare for the upcoming Open Enrollment season, we want to ensure a smooth experience for you and your clients. To help us manage volume and maintain service quality, we ask that all ANSI file implementation requests be submitted no later than September 30, 2025.
Please note:
- Requests received after October 1 will be placed in a pending status and you will be contacted in mid-January to begin the implementation process, after our OE activities are completed.
For 1/1/2026 enrollments during this period, please use one of the following alternative methods:
- Web enrollment
- One-time enrollment file
- Paper applications
We appreciate your partnership and understanding during this busy time. If you have any questions or need support with alternative enrollment options, please reach out to your account manager.
