Contact Us

Follow these links to send a private, secure message to us. Our representatives will respond within four business days. If you need an immediate response, please call by telephone.

Enrollment Inquiry & Support ToolLocked

 Log in and use the Enrollment & Inquiry Support tool to send all inquiries to our Enrollment team. SSL encryption ensures that the information transmitted remains secure.

 Check Out Our Process for Enrollment Inquiry & Support

If you do not have a login today, it's easy to request one:

Need Language Translation?
We offer a service that translates our brokers' and medical providers' answers into more than 150 languages. Call your Account Consultant for more information.

For Questions About: Contact:

Commercial Group Benefits, Setup, Updates, Cancellations, Billing, Member Enrollment or Member Cancellations

Call your dedicated Account Service Consultant or the Sales line at 1-800-427-8490

Medicare Billing, Member Enrollment or Member Cancellations

Call our Medicare Membership Department at 1-877-240-1320

Technical Website Issues

Call our Web Help Desk at 1-800-278-1247
(Monday - Friday, 9 a.m. to 4:30 p.m. EST)

Member Claims, Benefits or Authorizations for Medical, Dental or Pharmacy Plans

Members should call the number on their Member ID Card.

For Claims, Membership Enrollment forms, and related Correspondence:

Univera Healthcare
PO Box 211256
Eagan, MN 55121

Our Corporate Street Address:

Univera Healthcare
205 Park Club Lane
Buffalo, NY 14221

Modal for Improving Enrollment & Billing Support

 

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