Contact Us
Follow these links to send a private, secure message to us. Our representatives will respond within four business days. If you need an immediate response, please call by telephone.
Enrollment Inquiry & Support Tool
Log in and use the Enrollment & Inquiry Support tool to send all inquiries to our Enrollment team. SSL encryption ensures that the information transmitted remains secure.
Check Out Our Process for Enrollment Inquiry & Support
If you do not have a login today, it's easy to request one:
- Go to broker.univerahealthcare.com/registration
- Select the appropriate option
- Complete all fields; click 'Submit'
- Your request will be completed within 24-48 hours
Need Language Translation?
We offer a service that translates our brokers' and medical providers' answers into more than 150 languages. Call your Account Consultant for more information.
For Questions About: | Contact: |
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Commercial Group Benefits, Setup, Updates, Cancellations, Billing, Member Enrollment or Member Cancellations |
Call your dedicated Account Service Consultant or the Sales line at 1-800-427-8490 |
Medicare Billing, Member Enrollment or Member Cancellations |
Call our Medicare Membership Department at 1-877-240-1320 |
Technical Website Issues |
Call our Web Help Desk at 1-800-278-1247 |
Member Claims, Benefits or Authorizations for Medical, Dental or Pharmacy Plans |
Members should call the number on their Member ID Card. |
For Claims, Membership Enrollment forms, and related Correspondence:
Univera Healthcare
PO Box 211256
Eagan, MN 55121
Our Corporate Street Address:
Univera Healthcare
205 Park Club Lane
Buffalo, NY 14221
Modal for Improving Enrollment & Billing Support
Improving Enrollment & Billing Support
Membership inquiries using the 'Enrollment & Billing Support' form are delivered into a secure database in which inquiries are tracked and monitored. Other changes include:
- Status Alerts - The system will send an email with a tracking number once your inquiry is assigned. You can use this tracking number if you need to contact us regarding your inquiry. You'll also receive an email when it's complete.
- Missing or Incorrect Information - If your inquiry is missing information or if there is a problem with a file, the system will send an email to let you know what's wrong so you can submit a new request.