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Contact Us
Contact Us - Tabs Content
Contact Us - By Email - Web Content
Enrollment & Billing Support (requires Login to access)
Log in and use the Enrollment & Billing Support form to send all inquiries to Membership and Billing. SSL encryption ensures that the information transmitted between you and Univera Healthcare remains secure and, where applicable, that our member's information is not compromised.
Check Out Our Process for Enrollment & Billing Support
If you do not have a login today, it's easy to request one:
- Go to broker.univerahealthcare.com/registration
- Select the appropriate option
- Complete all fields; click 'Submit'
- Your request will be completed within 24-48 hours
Follow these links to send a private, secure message to us. Our representatives will respond within four business days. If you need an immediate response, please call by telephone.
Need Language Translation?
We offer a service that translates our brokers' and medical providers' answers into more than 150 languages. Call your Account Consultant for more information.
Contact Us - By Phone - Responsive Table
| For Questions About: | Contact: |
|---|---|
| Commercial Group Benefits, Setup, Updates, Cancellations, Billing, Member Enrollment or Member Cancellations | Call your dedicated Account Service Consultant or the Sales line at 1-800-427-8490 |
| Medicare Billing, Member Enrollment or Member Cancellations | Call our Medicare Membership Department at 1-877-240-1320 |
| Technical Website Issues | Call our Web Help Desk at 1-800-278-1247 |
| Member Claims, Benefits or Authorizations for Medical, Dental or Pharmacy Plans | Members should call the number on their Member ID Card. |
Contact Us - By Mail - Web Content
For Claims, Membership Enrollment forms, and related Correspondence:
Univera Healthcare
PO Box 211256
Eagan, MN 55121
Our Corporate Street Address:
Univera Healthcare
205 Park Club Lane
Buffalo, NY 14221
Our Corporate Street Address:
Univera Healthcare
205 Park Club Lane
Buffalo, NY 14221
GLO-EMP-BRK-Contact Us - By Email - Modal Content
Modal for Improving Enrollment & Billing Support
Improving Enrollment & Billing Support
Membership inquiries using the 'Enrollment & Billing Support' form are delivered into a secure database in which inquiries are tracked and monitored. Other changes include:
- Status Alerts - The system will send an email with a tracking number once your inquiry is assigned. You can use this tracking number if you need to contact us regarding your inquiry. You'll also receive an email when it's complete.
- Missing or Incorrect Information - If your inquiry is missing information or if there is a problem with a file, the system will send an email to let you know what's wrong so you can submit a new request.
