We’re excited to announce that updates to our Enrollment Inquiry & Support tool are coming soon. You’ll access an enhanced submission form that better supports the enrollment process from start to finish with features like:
- An option allowing the form to be automatically populated or updated manually
- Static text displayed to further guide the group member
- New fields and renamed fields that help ensure a smoother enrollment experience
- Subscriber ID required only when needed in certain scenarios
- An Action Needed drop-down menu with additional fields displaying based on the action chosen
- A new Action Effective Date field where applicable
We hope to have these updates completed in late September or early October, so please share this information with your groups. Contact your account manager with questions.
