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We’re Here to Help You Navigate the Individual Market

Broker Update | September 2020 | Vol. 15 No. 9 - Special Issue

The Special Enrollment Period has now been extended to December 31, 2020. We continue to be here to support you and help with the many questions you and your clients may have about free or low-cost health insurance alternatives to COBRA.  We have engaged with many...

Important Update on Clear Options℠

Broker Update | September 2020 | Vol. 15 No. 9 - Special Issue

Clear Options brings together the clarity and predictability of a copay plan—without the higher premiums. This innovative new plan has been pending DFS approval, and we have learned that it will not be approved for fully insured groups at this time. Clear Options will...

Small Group Rates and Plans for 2021 now Available!

Broker Update | September 2020 | Vol. 15 No. 9 - Special Issue

Small Group plans and rates for 2021 are now available on Univera on Demand. Updated Open Enrollment tools, including At-A-Glance Brochures and Product Guides are also available. Learn more and order open enrollment materials now. Now available:   Univera Access...

NEW Individual Standalone Dental Plans for 2021 now Available!

Broker Update | September 2020 | Vol. 15 No. 9 - Special Issue

Introducing a new stand-alone dental plan designed specifically for the individual market.  This new dental offering has 2 plan choices: Healthy Smile Family Dental Healthy Smile Premier Dental Both plans offer adult/family coverage Both plans feature...

Individual Metal Plans and Rates for 2021 now Available!

Broker Update | September 2020 | Vol. 15 No. 9 - Special Issue

Individual plans and rates for 2021 are now available on Univera on Demand. Updated Open Enrollment tools, including Product Placemats and Product Brochures are also available.  2021 Plan Highlights:  NEW Advantage Gold and Silver Plans  Modeled after a...

Open Enrollment Updates

Broker Update | September 2020 | Vol. 15 No. 9 - Special Issue

The New York State Department of Financial Services (DFS) has decided not to approve our new Univera Clear Options Gold product in the Small Group portfolio for the 2021 plan year. Therefore, we are unable to offer Univera Clear Options Gold for 2021. We will continue to...

2021 Small Group Dental Updates

Broker Update | September 2020 | Vol. 15 No. 9 - Special Issue

No Dental Rate Increases for 2021!  The ability to offer our customers quality, affordable Medical and Dental coverage during these difficult times is one of our top priorities. As a result, we have made the decision not to impose rate increases on our Pooled...

Request for Missing Social Security Numbers

Broker Update | September 2020 | Vol. 15 No. 9 - Special Issue

Under the Affordable Care Act, the Internal Revenue Service requires health insurers to request missing subscriber and dependent Social Security numbers from their members. In August, we sent Social Security number request letters to individuals who had health coverage at...

Helpful Guidelines As New York Goes Back to Work

Broker Update | August 2020 | Vol. 15 No. 8

As more businesses, schools and other organizations continue to reopen, reminding everyone of important safety measures is more important than ever. That’s why we’ve pulled together a toolkit with resources to help you provide a safer and healthier work environment. ...

Simplified AGIF Coming in September

Broker Update | August 2020 | Vol. 15 No. 8

We’ve received feedback from brokers and groups letting us know that our Annual Group Information Form (AGIF) is too long and overly complex. We listened and are pleased to let you know a shorter, simpler version of both the web and paper versions will be available by...

Mini-COBRA Timeframe Extension Information

Broker Update | August 2020 | Vol. 15 No. 8

The recent Department of Labor (DOL) regulation requiring COBRA timeframe extensions DOES NOT apply to mini-COBRA groups. COBRA regulations state that an employer qualifies as mini-COBRA if they employ fewer than 20 employees on at least 50 percent of the employer’s...

2021 Large Group Product Updates

Broker Update | July 2020 | Vol. 15 No. 7 - Special Issue

2020 is testing the resilience of Western New York businesses and individuals alike, us included. And, in a bigger way than ever before, it brought to light the importance of supporting and protecting the health and wellbeing of every business’ greatest asset: their...

Special Enrollment Period Extended to June 15

Broker Update | May 2020 | Vol. 15 No. 5 - Special Issue

The Special Enrollment Period for enrolling in Qualified Health Plans has been extended through June 15, 2020. Individuals can enroll between May 16 and June 15, and their coverage will begin June 1, or July 1. Our customer care advocates can assist with any...

Individual & Small Group – NYS Prior Approval of Rate Changes

Broker Update | May 2020 | Vol. 15 No. 5 - Special Issue

We know the focus for everyone the past two months has been the coronavirus pandemic. And now, our attention is turning to efforts to reopen businesses in accordance with state and local guidelines. While all of this is happening, there are still mandates set by New...

COVID-19 Pharmacy Update

Broker Update | April 2020 | Vol. 15 No. 4 - Special Issue

Our pharmacy team has been closely monitoring the supply of medications that are available during the COVID-19 outbreak. We’re taking several actions to ensure our members have access to clinically appropriate medications.  Providing early refill overrides....

Binder Checks No Longer Required For Small Groups Beginning June 1

Broker Update | April 2020 | Vol. 15 No. 4 - Special Issue

While much of our attention is committed to COVID-19, there are of course day-to-day activities and operations on which we remain laser focused.  One of these initiatives is our review of the feedback that comes from our broker community and how we can make it...

Don’t Fall For Fraud During COVID-19 Fight

Broker Update | April 2020 | Vol. 15 No. 4 - Special Issue

Please remind your groups to be aware that there are various scams and fraudulent activities that can occur during this difficult time. As is often the case, a national and global emergency brings out people who prey upon the fears and vulnerabilities of others—especially...

Telemedicine Visits Covered At No Cost To Members

Broker Update | April 2020 | Vol. 15 No. 4 - Special Issue

A reminder for your groups; telemedicine visits are being covered at no cost to members for 90 days beginning with NYS’s State of Emergency issued on March 13, 2020. The purpose is to help alleviate the burden on provider offices, urgent care centers and hospitals as a...

Help For Our Small Groups

Broker Update | April 2020 | Vol. 15 No. 4 - Special Issue

In these uncertain times, we’re doing everything we can to fulfill our corporate mission: to provide the people in the communities we serve with access to high quality, affordable health care. One way we can help is by providing some financial relief for those small...

Finding Coverage During Job Loss

Broker Update | April 2020 | Vol. 15 No. 4 - Special Issue

We’re all facing an uncertain future, but for many employer groups this is a particularly anxious time. We have resources for groups and members, including those members who may be facing job loss and the loss of their employer-sponsored health insurance.  There are...

Cost Relief Available With Mid-Year Plan Changes For Groups

Broker Update | April 2020 | Vol. 15 No. 4 - Special Issue

Univera Healthcare wants to ensure as many of our group members as possible can maintain their health insurance benefits. Through June 1, 2020, we are allowing mid-year plan changes to allow for lower cost employer and employee plans to accommodate the COVID-19 impacts on...

Univera Healthcare Waives COVID-19 Cost Sharing

Broker Update | April 2020 | Vol. 15 No. 4 - Special Issue

Univera Healthcare will waive out of pocket costs for COVID-19 medical testing, diagnosis and treatment for its fully insured employer groups, individual market qualified health plans and Medicare Advantage members for the next 60 days.  This waives the member’s...

Can the CARES Act Help a Small Business You Know?

Broker Update | April 2020 | Vol. 15 No. 4 - Special Issue

We’re all continuing to navigate these unchartered waters while striving to find our new normal. Last week, the Federal government signed a stimulus package to help businesses with 500 or fewer employees to stay afloat as the country continues to battle the COVID-19...

Coronavirus (COVID-19) Small Business Guidance & Loan Resources

Broker Update | March 2020 | Vol. 15 No. 3 - Special Issue

During these uncertain and challenging times, the Univera Healthcare team is here to help provide access to critical resources to support you, our employers, their businesses and employees. If your employer groups need assistance, the Small Business Administration (SBA)...

Protecting the Health of Our Communities

Broker Update | March 2020 | Vol. 15 No. 3

The coronavirus COVID-19 pandemic is disrupting life for everyone as our communities battle this deadly virus. Those being hit hardest include many small businesses around the country and in our own communities, and many we insure. We have options for those employers who...

Our Sales Representatives Are Here to Help

Broker Update | March 2020 | Vol. 15 No. 3

If an employer has contacted you and needs additional information on health insurance options for employees who have been laid off, please contact your account representative. Our staff is working remotely, but we are available to meet with you and your group by phone or...

We're Here For You Every Step Of The Way

Broker Update | March 2020 | Vol. 15 No. 3 - Special Issue

To Our Valued Brokers: These are anxious and unsettling times. We’re bombarded by wall-to-wall news and around-the-clock social media about coronavirus (COVID-19) – and the impact on the economy. I want to reassure you that Univera Healthcare is well prepared and...

Pending Federal Regulations on COVID-19 (Coronavirus) Member Cost Share

Broker Update | March 2020 | Vol. 15 No. 3 - Special Issue

The coronavirus COVID-19 pandemic is disrupting life for everyone as our communities battle this deadly virus.  The number of confirmed coronavirus cases continues to grow in New York state and across the country. New York state is requiring all insured health...

Update On COVID-19 (Coronavirus)

Broker Update | March 2020 | Vol. 15 No. 3 - Special Issue

We know there are many ongoing questions regarding coronavirus disease 2019 (COVID-19) and how it impacts everything from your businesses, your groups and even your own families. Please know that we have an internal team dedicated to researching and vetting the most...

2020 Broker Guide: Committed to Helping you Better Meet Your Clients’ Needs

Broker Update | February 2020 | Vol. 15 No. 2

The 2020 Broker Guide is now available and includes information on programs and tools that demonstrate our commitment to helping you better serve your clients and grow your business. New this year: Commissions on all new and existing Medicare Advantage Group plans (prior...

What Do You Want to Know?

Broker Update | February 2020 | Vol. 15 No. 2

As your health insurance partner, we want to keep you informed on the most important matters that effect you. That’s why we would like to provide educational webinars throughout 2020. Because you’re an important partner in our business, we want to hear from you. Please...

Use of Telemedicine for Behavioral Health Increasing Year Over Year

Broker Update | February 2020 | Vol. 15 No. 2

Behavioral health services delivered via telemedicine now account for nearly one-third of all telemedicine visits, according to a review of 2019 claims data by Univera Healthcare and its parent health plan. In 2018, behavioral health services accounted for less than 25...

Update on 1095-B Form for Tax Season

Broker Update | January 2020 | Vol. 15 No. 1

Please inform your groups; health insurers—including Univera Healthcare—will no longer be mailing tax form 1095-B to members. Because taxpayers are not required to include the form when filing their taxes, the IRS no longer requires us to mail the form, beginning this...

New Year, New Mandates

Broker Update | January 2020 | Vol. 15 No. 1

The beginning of a new year also means state mandated changes to some of our plans. The Healthy NY wage level for small employers is now in line with federal poverty guidelines. Read more about the increase and eligibility criteria. NYS now requires insurers to cover...

Flu Season Going Strong

Broker Update | January 2020 | Vol. 15 No. 1

Flu season runs through May—so there's still time for employees to get the flu vaccine. As of November 30, 2019, New York state logged 3,158 confirmed cases of the flu, compared to 1,462 confirmed cases at this time last year. There is still time to get your flu Shot....

Holiday Wishes and Happy New Year!

Broker Update | December 2019 | Vol. 14 No. 12

2019 is coming to a close, and we couldn’t let it slip by without thanking you for your commitment and dedication to our shared clients and communities. Our members can rely on you for thoughtful insights and valuable information, and that is what sets us apart. We...

We’re Looking for Feedback on Our Broker Website

Broker Update | December 2019 | Vol. 14 No. 12

It’s been a few months since the redesign of our broker website. We would appreciate it if you could take a few minutes to give us some feedback about your experience using the site. The survey should take five minutes or less to complete. We value your feedback, and your...

Member Webinars - "Making the Most of Your Health Plan"

Broker Update | December 2019 | Vol. 14 No. 12

Do you have new groups or groups that need a refresh on the wellness tools and resources available to them within their health plan coverage? Our Workplace Wellness & Telemedicine team will host live monthly webinars for members in 2020.  "Making the Most of...

Important Reminders for ActiveRewards

Broker Update | December 2019 | Vol. 14 No. 12

The end of the calendar year also means the end of the plan year for many members. Please have your groups keep in mind these important deadlines about ActiveRewards if this is the end of their plan year. For members renewing their ActiveRewards plan (subscriber ID not...

Direct Pay/Individual Market Collateral Now Available

Broker Update | December 2019 | Vol. 14 No. 12

Placemats and brochures for the 2020 direct pay portfolio are now available on Univera On Demand. In Univera On Demand, click the link for the Product Placemats (PDF) or Product Brochures (PDF) under the Individual Metal Level Plans heading.  Univera On Demand -...

Underwriting Guideline Changes Filed With The Department Of Financial Services

Broker Update | November 2019 | Vol. 14 No. 11

Changes to our underwriting guidelines were recently filed for reference with the Department of Financial Services. There are changes in several areas including group and subscriber eligibility.  Please contact your account consultant with any questions. Please...

NEW! A Clear Look Ahead – 2020 Small Group Plans and Rates for all Quarters Now Available!

Broker Update | November 2019 | Vol. 14 No. 11

You will no longer have to wait to see upcoming quarterly rates for Small Group. New this year, the 2020 Small Group plans and rates are available for all quarters now. Now Available: Q1 At-A-Glance (PDF)Open a PDF Q2 At-A-Glance (PDF)Open a PDF Q3...

Caring. Now Available Anywhere.

Broker Update | November 2019 | Vol. 14 No. 11

Caring for your people isn’t something you only do from 9 to 5. So in this 24/7 world we’re helping you help employees manage their health each and every day with the Wellframe® app. It’s an easy way for our dedicated team of health care professionals to give...

New Feature For ActiveRewards Members - Rally Marketplace™

Broker Update | October 2019 | Vol. 14 No. 10

Starting January 1, members with Active Rewards will have an additional option for using the coins they earn from completing tasks through the Rally platform. Previously, members only had the option of donating their coins to a charity of their choice. With the launch of...

Annual Rate Notices Being Mailed

Broker Update | October 2019 | Vol. 14 No. 10

Your groups will receive their Annual Rate Notices (ARNs) at the end of October. Also, at the end of October, you will be able to access the Monthly Rate Summary report through Information Connection with your January 2020 renewals. This includes: Small Group...

We're Ramping Up Efforts To Curb E-Cigarette Use And Boost Education

Broker Update | October 2019 | Vol. 14 No. 10

   

New 2020 Broker Commission Programs

Broker Update | October 2019 | Vol. 14 No. 10

Beginning on January 1, 2020, two new broker commission programs will go into effect; Medicare Advantage Plans and Rx Concierge. Brokers will be eligible for commission for both new and existing Medicare Advantage plans. We’re also very excited to offer a new no-risk...

Employer-Based Waiting Periods for Medical and Dental

Broker Update | October 2019 | Vol. 14 No. 10

A reminder for your groups; when an online request is submitted to add a new hire for medical and dental, please be aware of the employer-based waiting period. If the employer waiting period for medical is different than the waiting period for dental, the request needs...

2020 Community Rated, Small Group Medicare Advantage Plans are now Available on Univera on Demand

Broker Update | October 2019 | Vol. 14 No. 10

You can now view 2020 Community Rated, Small Group Medicare Advantage Plans on Univera on Demand. Univera on Demand allows you to compare plans and access your group's 2020 benefit summaries and rate sheets. Please contact your Group Medicare Sales Consultant with...

Get Your Groups Ready for Open Enrollment

Broker Update | September 2019 | Vol. 14 No. 9

We have received great feedback about our member portal and the personalized information members can access when they register for an online account. This is a great way to educate your employees about their health insurance and to prepare them for this year’s open...

Showing 1– 50 of 182 Results
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